Health Guarantee

Our Newfoundland and Bernese Mountain puppies are 100% safe, secure, and guaranteed to be in good health and free from any signs of infection when we ship them to you. We take pride in saying that our relationship with you does not end once you take home a puppy from us. As a family of breeders and experienced Newfoundland and Bernese Mountain counselors, we would wish to believe that nothing can ever go wrong with our puppies. However, some things are not always in our control because a puppy’s health depends on genetics, exercise, nourishment, and overall daily care.

We do not believe your Bernese Mountain or Newfoundland puppy is replaceable due to emotional attachments. Still, we do think that sometimes the pains of losing a puppy can be reduced when we can offer you another puppy of equal value. In case of the unforeseen event of death within one year from its purchase date, or if the puppy is found to possess health disorders (within one year) that adversely affect the health of the Puppy, we will replace it with another puppy of equivalent value at no cost to you. The reason for death should be certified by a certified VET technician, and we expect you to email us a copy of this health report.

Nothing makes us happier than knowing that we did bring much joy into your home with one of our babies. We constantly give you health advice to ensure your puppy remains healthy. Here is a measure that will help:

Please send us a copy of the health examination (a medical record) within ten business days of receiving your puppy. A licensed VET must carry out the inspection.

Your puppy comes with age-appropriate vaccinations, so you do not need to vaccinate the puppy again. We do de-worm & vaccinate your puppy before shipping it to you, so we expect you to continue the proper de-worming & conducting regular health examinations up to 16 weeks of age or more to keep your puppy healthy and aware (as recommended by your VET).

Exceptions to this health guarantee

Failure to provide your puppy with regular vet care will go against this health guarantee. This health guarantee doesn’t cover any costs associated with spaying or neutering, including undescended tests.

We require all our puppies to undergo a thorough checkup before shipping them to you. Our licensed vet performs this checkup and issues the Veterinary Health reports for all our puppies. This report certifies the health condition of every puppy against Cardiovascular, Skin, Coat, Eyes, Mouth, Teeth, Gums, Musculoskeletal, Respiratory, Ear, Urogenital and Gastrointestinal diseases.

This health report will be filled out on the date of shipping the puppy to you so that you are assured that the puppy’s health is guaranteed. This report is then reviewed for any issues or concerns notated by our veterinarian. And if there are any serious issues with the puppy, they will not be shipped to you. We also require you to get your puppy examined by a licensed veterinarian within ten days of receiving the puppy.